How to ruin a reputation in four days on YouTube
If you haven’t seen this attack video yet, you will soon. In fact, you may want to show it to your service reps as a warning of what can go wrong if you don’t treat customers with respect. The latest...
View ArticleWeb revolution: The new way to let customers sell for you
The hottest trend in reaching younger buyers has turned traditional advertising on its ear. What is it? Letting customers create first-person video accounts and reviews of recent purchases. And the...
View ArticleHow firms use social media to build business
Not only do the majority of companies use Facebook, and other sites, but they also use it for some specialized business applications. A study by InSites Consulting and SSI shows: 80% of companies...
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